Ordering and delivery

Your order shows the products, quantities, available delivery days and weekly total before payment. Your first payment covers the first seven day delivery period shown at checkout. Subsequent payments are collected weekly in advance.

Payment before delivery

Deliveries are scheduled after payment is confirmed. If a payment fails, unpaid deliveries are placed on hold and we will ask you to update your payment details. Previously paid deliveries remain scheduled.

Changes, holidays and problems

Order changes and holidays apply to future unpaid periods and must be submitted at least 24 hours before the next billing time. Contact us about changes to deliveries already paid for, missing products, damaged items or a refund.

Cancelling your regular order

You can cancel future renewals from your account. Paid deliveries remain scheduled. Please rinse empty glass bottles and leave them out for collection.

For help, call 07821 131732 or email jfiddlermilkdeliveries@gmail.com.